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Solutions / AFSVision / Servicing

Servicing

Respond quickly, accurately, and efficiently to customer requests.

AFSVision facilitates integration into your processing, enabling you to provide customer access to account information, transactions, and milestones related to credit requests at any point in the lending process. In this era of banking apps and mobile capabilities, customers manage debt more effectively because of the accessibility of timely information on loan status, applicable rates, and borrowing alternatives, freeing internal staff for more profit-generating activities.

 

Internally, AFSVision provides online inquiry and transaction capabilities to:

  • Lending teams
  • Risk managers
  • Credit support
  • Customer service staff

AFSVision’s servicing capability enables them to respond quickly, accurately, and efficiently to customer inquiries or to process customer requests.

Automation of manual servicing processes improves customer experience, reduces Bank servicing costs related to loan maintenance and research activities, and improves data quality.
 
AFSVision has a Loan Administration capability that provides an integrated straight-through process (STP) for loan servicing activities, which may require multiple “touches” before being booked to the AFSVision loan accounting system. The types of transactions that can be performed through Loan Administration include:

  • Address Maintenance
  • Advances
  • Charge Offs
  • Collateral Release
  • DDA/Wire Instructions
  • Lender Servicing
  • Obligation Hierarchy Restructure
  • Payments
  • Repricing
  • Other Financials
  • Other Maintenance

Get your lenders back to their core business function: generating quality loans. AFSVision can boost their productivity rates in activities that have the most profound effect on the bottom line.

  • What's Important to You
  • What’s New with AFSVision?
    • AFSVision Role-Based Security
  • Origination
  • Workflow
  • Accounting
  • Servicing
  • Exceptions
  • Reporting
  • Implementation
AFSVision Overview Brochure
 
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Our Locations
Corporate Headquarters:

Automated Financial Systems, Inc. (AFS)
123 Summit Drive
Exton, PA 19341
Phone: +1 610 524 9300

Brussels Office:

Automated Financial Systems, Inc. (AFS)
79 chaussée de Charleroi,
3e et 4e étage, 1060
Bruxelles, Belgium
Phone: +32 472 135 295

Email Us:

replyto@afsvision.com

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AFS and all AFS product trademarks are registered trademarks of Automated Financial Systems, Inc.

  • Privacy Policy
  • Legal Notice
  • Solutions
    • AFSVision
      • What's Important to You
      • What’s New with AFSVision?
        • AFSVision Role-Based Security
      • Origination
      • Workflow
      • Accounting
      • Servicing
      • Exceptions
      • Reporting
      • Implementation
    • Commercial Lending
    • Commercial Real Estate
    • Small Business
    • Capital Markets
    • Digital Solution for the Future
    • Delivery Options
    • Getting Started
    • Security
  • Business Intelligence
    • Pricing Services
    • Portfolio Analytics
    • Credit Risk Navigator
    • Market Insights
  • Client Success
  • News & Events
    • Blog
      • Banking tech works best in a culture of innovation
      • Must Haves for a Commercial Lending Solution
      • How to manage risk for a successful implementation
      • Digital Credit and Lending for Banks, Customers…and Now Regulators!
      • Make the Connection: Commercial Banking and Real-Time Payments
      • ESG and Data Quality
      • Success in Transformation
      • 4 Key Elements for Commercial Lending Transformation
      • 5 Reasons to Transform Your Commercial Lending Business
      • Getting Real about Real-Time in Commercial Lending
    • Articles
    • Events
    • Press Releases
    • Videos
    • Webinars
    • Webinar Archives
      • Credit Trends in Commercial Lending: Data Through January 2023
      • Pricing Fundamentals: A Review of the Fourth Quarter 2022 Commercial Lending Landscape
  • Careers
    • Career Opportunities
    • Testimonials
    • Life at AFS
    • Benefits
  • About AFS
    • Discover the Advantage of AFS
    • What Makes Us Different
    • Our Community
    • Our Leadership
      • Jim Greenwood
      • Rick Bare
      • Melissa Hofer
      • Dean Snyder
      • Radford Laney
      • John Dubil
      • Jeanne Anderson
      • Erica Brickus
      • Amy McEldowney
      • Bruce Herndon
      • Gary Harrell
      • Robert Kahn
    • Our Mission and Values
    • Our ESG Commitment
    • Our Partners
    • Celebrating 50 Years
  • Contact Us
    • Communications Preferences
    • Directions
  • Global
  • Sign In