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AFS Leadership Summit Topics

Balancing Growth with Compliance

  • Following through on compliance mandates and commitments
  • The potential direction of post-crisis regulation
  • pplying lessons learned and models to market segmentation, analyses, and customer selection
  • Applying AI to sales and the customer
  • Case studies

Transitioning to Growth and Improving the Customer Experience

  • Major Trends – the role of the customer in driving change and adoption through the entire credit process
  • Rates of change
  • Role of Fintechs in the market
  • Case studies

Data Quality and its Critical Nature in the New Competitive Landscape

  • Is “good enough” still good enough?
  • The view of each stakeholder:
  • Front Office: sales and closing
  • Middle and Back Office: deal specifics, monitoring, modifying, renewing
  • Compliance and regulatory reporting
  • Finance and regulatory capital 
  • Case studies

Productivity and Cost of Delivery 

  • Cost reduction and transformation
  • 24/7, faster, cheaper, and better
  • Case studies

Implementation and Execution:  The Paradigm has Changed

  • The need to be flexible and agile
  • Delivery options and flexibility for high-priority business needs to compete
  • Mobile and digital deployment options 
  • Case studies
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